Privacy Policy

We at WOW Workspaces (hereinafter referred to as the “WOW Workspaces”, We are a Company providing services to global clients in emerging technologies industry, recognize the importance of maintaining your privacy.

We value Your privacy and appreciate Your trust in Us.

This Privacy Policy describes how we collect, receives, possess, stores, deals, handles and secure your personally identifiable information that is collected on our website. This Privacy Policy applies to current and former visitors to our Website. Please read this Privacy Policy carefully. By visiting and/or using our Website, you agree to this Privacy Policy. If you do not agree with the terms of this Policy, do not use our Website.

THIS PRIVACY POLICY DESCRIBES:

Information we collect;
Purposes of collecting information;
How we collect information;
Basis of processing of your personal information;
Your rights;
Duration of personal information retention;
Data Protection Office;
Cookies;
Governing law, jurisdiction and dispute resolution;
Updates to this policy.

INFORMATION WE COLLECT

We may collect personal information from you when you use our website, in the course of our business, when you contact us or request information from us, when you instruct us to provide services, or as a result of your relationship with any of our personnel or clients. The personal information that we process includes:

Basic details, such as your name and your contact information, email address, physical address and contact number.
Technical information (including type of device you use to access the emails and websites, your IP address and your geographic location, the operating system and version, your browser type, traffic data, location data), such as information from your visits to our website (page interaction information, length of visits, the website content you view and features you access on our websites, the web pages and the search terms you enter on our websites. etc.), or in relation to marketing emails we send to you.
Information relating to the matter on which you are seeking our services;
Bank account or other financial information, if relevant to our engagement with you;
When you contact us for help, raise a query or enquire about our services, you may provide us certain additional information to enable us to assist you.
Any other information relating to you which you may provide to us.

HOW WE COLLECT INFORMATION

Information directly provided by you:

Any information that you voluntarily provide us on our website when you interact with our website (Including but limited to when you register on our website, post a comment on our Website and enquire about our services through forms).
When you contact us for any enquiry through phone, email, chat or any other mode of communication and interact with us in respect of any of our marketing communications or events.
When you sign up for newsletters or webinars.
As part of our new business intake and client on-boarding or client maintenance activities, and when you seek services from us.
When you provide services to us, either yourself or on behalf of your employer.

Information from browser cookies, etc.: Our Website might use certain tools like browser cookies, google analytics, google webmaster, and web beacons for collecting information about your usage of our website.

Information about you from third parties:

In the event that you apply for a position with our organization, we may gather personal information concerning your past employment, qualifications, and education, as well as opinions from third-party sources about you, your employment history, and other pertinent details about you. This information will be procured from a third-party background screening service that we utilize.
If we obtain your personal information while providing services, we may receive information from third-party sources such as your employer, relevant parties involved in the services we are providing, regulators, and authorities.
If you are a user of any of our products or services, we may collect information that you have permitted to be publicly available.

PURPOSES OF COLLECTING INFORMATION

The purposes for which we process your personal information are as follows:

Providing services to you or to comply with other contractual obligations between you and us;
To engage in marketing and business development activity in relation to our services and for promotion of our practice. This may include sending you newsletters, updates, marketing communications and other information that may be of interest to you;
Managing our business relationship with you, whether in connection with the provision of our services, the procurement of your goods and services, including processing payments, accounting, auditing, billing and collection and related support services;
Complying with our legal and regulatory obligations as well as to keep records of our compliance processes;
Managing and securing access to our premises and information technology systems, and monitoring the technology side of our operations;
Keeping your contact details accurate and current using information provided by you, or information publicly available.
To establish, exercise or defend our legal rights or for the purpose of legal proceedings;
Record and monitor your use of our websites or our other online services for our business purposes which may include analysis of usage, measurement of site performance and generation of marketing reports;
To look into any complaints or queries you may have; and
For any purpose related and/or ancillary to any of the above or any other purposes for which your personal data was provided to us.

BASIS OF PROCESSING OF YOUR PERSONAL INFORMATION

We collect and process your personal information based on one or more of the following legal parameters:

Consent: In certain circumstances, we rely on your consent to process your personal information.
Performance of a contract: We may collect and use your personal information to enter into a contract with you or to perform our obligations under an existing contract with you.
Purposes of collection: Your personal information may be collected for the purposes specified in this Privacy Policy.
Compliance with a legal obligation: We may process your personal information if it is necessary to comply with a legal obligation.

YOUR RIGHTS

Depending on applicable law and jurisdiction, your rights may include:

Right of Access: You have the right to obtain information regarding the processing of your personal information and access the personal information which we hold about you.
Right to Rectification: You have the right to request that we correct your personal information if it is inaccurate or incomplete.
Right to Erasure: You have the right to request that we erase your personal information in certain circumstances.
Right to Object and Restrict Processing: You have the right to object to, and request that we restrict, our processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive some personal information in a structured, machine-readable format.
Right to Withdraw Consent: You have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant data protection authority.

DURATION OF PERSONAL INFORMATION RETENTION

We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, except in cases where we have agreed upon a longer retention period with you, or when a longer retention period is required or allowed by law.

DATA PROTECTION OFFICE

If you have any questions or concerns regarding the handling of your personal information, please do not hesitate to contact us. We have a designated Data Protection Officer who is responsible for overseeing our compliance. You can write to us at: admin@wowworkspaces.in

COOKIES

Information on our Cookie Policy.

GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. Any disputes arising under this Policy or your use of this Website shall be governed by the laws of Free Zone Authority, SPC. Any dispute shall be referred to a mutually appointed sole arbitrator in accordance with UNICTRAL model law on Arbitration. The seat and venue of arbitration is Dubai with a provision of conducting proceedings in virtual mode.

UPDATES TO THIS POLICY

The current version of our Privacy Policy was last updated on 20 Jan, 2026. We may modify our Privacy Policy periodically. We recommend that you check our website regularly for updates.

For any query, information or reporting of breach of this policy please write to us at: admin@wowworkspaces.in